Last updated: July 7, 2016
- HOW WE COLLECT PERSONAL INFORMATION.
We collect Personal Information from you in the following ways.
Via Registration We collect the Personal Information you provide to us when you register for an account on the mobile application.
Via Correspondence If you contact Customer Solutions through telephone, email, mail, fax, or other means, we collect the Personal Information contained within, and associated with, your correspondence.
Via Interactive Service Features The Mobile Application contains interactive functionality that allows you to engage with Customer Solutions Agents, participate in live-stream sessions, video chats, and voice conversations. If you use any interactive functionality on the mobile application that requests or permits you to provide us with Personal Information (including, for example, your phone number, email, photos, video or sound), we collect the Personal Information that you provide to us in the course of using these interactive features.
Via Passive Means through the Mobile Application and Correspondence When you use the mobile application, some information is collected automatically. For example, when you access the mobile application, we may automatically collect (a) your browser’s Internet Protocol (IP) accress, (b) your browser type, (c) the identifier for any handheld or mobile device that you may be using, (d) the website you visited immediately prior to accessing the mobile application, (e) the actions you take on the mobile application, (f) your location (if enabled), and (g) the content, features, and activities that you access and participate in on the mobile application.
- HOW WE USE PERSONAL INFORMATION
- HOW WE PROTECT YOUR PERSONAL INFORMATION
Napoleon uses reasonable efforts to protect your Personal Information against unauthorized access and unauthorized alteration, disclosure or destruction. However, we cannot guarantee that your Personal Information will be absolutely protected. For example, your Personal Information may be affected by actions outside of our control, such as computer “hacking” and physical theft. You acknowledge that you provide your Personal Information at your own risk.
- INTERNATIONAL VISITORS
Our servers and data centers are located in Canada. If you choose to use the mobile application from outside Canada, then you should know that you are transferring your Personal Information outside of your region and into Canada for storage and processing. By providing your Personal Information to us through your use of the mobile application, you agree to that transfer, storage and processing in Canada.
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